Lenovo 5WS7B97629 2 Yr Post Wty 6 Hr CSR Add-On | Support Warranty

Keep aging infrastructure on a controlled support timeline with this Lenovo post-warranty add-on. Designed for organizations that need more than basic break-fix coverage, it extends protection for two additional years and adds a 6-hour CSR response commitment to help reduce exposure when a covered issue interrupts operations. For IT teams managing refresh cycles, this type of coverage can be the difference between a planned service event and an extended outage. It gives procurement and operations a clear support term to align with budget planning, asset lifecycle management, and risk reduction across deployed Lenovo systems. This add-on is suited to environments where service timing matters: branch offices, distributed enterprise sites, and infrastructure that still has useful life beyond the original warranty window. By specifying a defined response target, it helps set expectations for service handling and keeps support aligned with business-critical uptime requirements.