Lenovo 12M Premier Support (APOS) 5WS1M80300 | Warranty, Support

Keep Lenovo systems covered through a full 12-month service term with Lenovo 12M Premier Support (APOS). This support offering is built for organizations that want dependable vendor-backed coverage across a longer operating window, especially when hardware remains in active production or is part of a staged rollout. Premier Support helps create a cleaner support path when issues arise. Instead of routing problems through multiple layers, teams can work within Lenovo’s support structure to move faster from diagnosis to resolution. That can matter during the first year of ownership, when uptime expectations are high and internal IT teams need predictable service handling. The 12-month term is a strong fit for annual procurement cycles, refresh programs, and environments where service continuity is tied to budget planning. It gives procurement teams a clear coverage horizon and gives infrastructure teams a support model that matches the pace of enterprise operations. Choose this option when you want a longer support window than a short bridge term and need Lenovo-aligned service for the full operating year.