Lenovo
1YR POST WTY 6HR CSR ADD-ON
In Stock
Lenovo 5WS7B97228 Post-Warranty 6Hr CSR Add-On | Enterprise Support
Lenovo
MPN: 5WS7B97228
$278.56$280.00
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty
Key Features
- Post-warranty add-on coverage
- 1-year service term
- 6-hour CSR response
- Lenovo support extension
- Coverage after base warranty
- Defined escalation path
- Extend post-warranty coverage with a 1-year service term
- Reduce coverage gaps using a 6-hour CSR response target
Keep support coverage in place after the base warranty expires with this Lenovo post-warranty add-on. It is designed for organizations that need a clear service path beyond the original coverage window and want a defined 6-hour CSR response target to help manage hardware issues without scrambling for ad hoc support.
This 1-year add-on is especially useful when assets remain in production but are not yet scheduled for refresh. It helps bridge the gap between warranty expiration and replacement, giving IT teams a more predictable way to manage risk, service requests, and budget timing. For infrastructure owners, the value is in continuity: fewer coverage gaps, clearer escalation, and a support model that matches the operational importance of the system.
Ideal For
- Extending support for Lenovo systems that remain in production after warranty expiration
- Bridging the gap until a planned hardware refresh or replacement cycle
- Maintaining service coverage for budget-constrained environments
- Adding response-backed support to older Lenovo assets still carrying business workloads
Why This Product
- 1Designed for post-warranty coverage, not initial warranty periods
- 26-hour CSR response target for support continuity
- 3Useful for assets awaiting refresh or replacement
- 4Helps avoid support gaps after base coverage ends