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Lenovo Authorized Partner

Lenovo

1YR POST WTY STANDARD NBD RESP

In Stock

Lenovo 1Yr Post Wty Standard NBD Resp — 1 Year Next Business Day Response | Support

Lenovo

MPN: 5WS7B96860

$2,577.16$2,826.00
Free shipping on orders over $500
Authorized Dealer — Full manufacturer warranty

Key Features

  • Next Business Day response
  • 1 year post-warranty coverage
  • Lenovo-authorized service routing
  • Service tied to MPN/serial entitlement
  • Standard priority handling
  • Applies to eligible Lenovo hardware
  • Reduce downtime with Next Business Day response using Lenovo-authorized routing
  • Preserve budget predictability with 1 year of post-warranty coverage using a fixed-term service
Sustain production-grade infrastructure after the factory warranty ends by adding 1 year of Next Business Day (NBD) response. This post-warranty offering routes service requests through Lenovo’s support channel so a qualified service technician is assigned with a target NBD response cadence. For procurement and infrastructure teams, the result is reduced operational risk, simpler budgeting for out-of-warranty assets, and a single vendor path for fault diagnosis and parts replacement planning. Choose the Standard NBD tier when you need defined response timing and authorized service handling without higher-tier prioritization or added account management. Order and activation attach to the identified Lenovo system by MPN/serial so service eligibility and entitlements remain auditable — a practical, predictable extension for datacenter and branch hardware that must remain operational while you plan refresh cycles.

Ideal For

  • Extend support for datacenter rack servers pending scheduled refresh
  • Cover branch-office appliances after factory warranty expires
  • Provide predictable recovery SLAs for remote infrastructure
  • Protect short-term leased Lenovo gear through the end of business cycle

Why This Product

  • 1Provide NBD commitments versus basic vendor phone support with no guaranteed response window
  • 2Offer Lenovo-authorized repairs and parts traceability versus generic third-party providers
  • 3Deliver predictable 12-month coverage versus ad-hoc break/fix purchases
  • 4Balance cost with defined response SLA vs higher-cost priority tiers