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Lenovo ThinkSystem 4‑Year On‑Site Repair service — 24x7, 4‑hour response, parts & labor
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Lenovo ThinkSystem 4-Year On‑Site Repair 24x7 4‑Hour Response | On‑site, Extended Warranty

Lenovo

MPN: 01CU091

$2,033.49$2,144.00
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Authorized Dealer — Full manufacturer warranty

Key Features

  • Service duration: 4 Year
  • Coverage window: 24x7
  • Response time: 4 Hour on‑site
  • Service type: On‑site Repair
  • Support scope: Parts & Labor
  • Service subtype: Physical maintenance
  • Ensure rapid remediation with guaranteed 4‑hour on‑site response using 24x7 coverage
  • Restore hardware with parts & labor via Lenovo certified technicians
Protect compute capacity and preserve SLAs with Lenovo ThinkSystem 4‑Year On‑Site Repair. This extended warranty delivers 24x7 coverage and a guaranteed 4‑hour on‑site response window, combining parts replacement and labor to restore failed systems quickly. The service is scoped for physical maintenance of Lenovo DCG ThinkSystem hardware and integrates with existing maintenance processes to reduce mean time to repair and simplify procurement. For infrastructure teams running clustered, virtualized, or storage‑attached servers, the 4‑year term converts unpredictable break‑fix costs into a fixed operational expense while ensuring vendor‑backed accountability for hardware repair at the rack. Choose this plan when you need vendor‑delivered field service outside normal business hours and strict response SLAs to protect business‑critical workloads.

Ideal For

  • Protect two‑node and multi‑node server clusters supporting virtualization
  • Support storage controller nodes in primary datacenter requiring fast field repair
  • Provide after‑hours coverage for financial‑market trading infrastructure
  • Cover remote rack deployments where local technician access is limited

Why This Product

  • 1Prioritizes after‑hours availability with 24x7 coverage vs standard business‑hours plans
  • 2Shortens mean time to repair by guaranteeing 4‑hour field response vs next‑business‑day options
  • 3Includes vendor parts & labor to remove third‑party coordination costs
  • 4Delivers predictable multi‑year pricing that lowers total cost of ownership for critical nodes