Lenovo ThinkSystem 1-Year On-Site Repair 9x5 NBD HD Retention | ServicePac

Extend post-warranty protection for Lenovo ThinkSystem hardware with a service plan built around practical recovery. This 1-year ServicePac includes on-site repair, 9x5 service availability, and next-business-day response to help keep maintenance aligned with standard business operations. Hard disk retention adds an important layer of control for environments that handle sensitive data. Instead of surrendering failed drives during replacement, teams retain custody of the media, supporting internal security and disposal policies. That makes this service especially relevant for regulated organizations and infrastructure teams with strict asset-handling requirements. Parts and labor coverage keeps the repair process straightforward, while on-site delivery reduces the friction of depot-based service. For organizations that want a focused extension after warranty expiration without committing to a longer-term premium contract, this package offers a balanced mix of support, control, and cost discipline.