Lenovo PREM 4Y 24X7X4+YDYD DE6000H 4U60 Service | On-site Support

Keep storage infrastructure covered when service windows are not an option. PREM 4Y 24X7X4+YDYD DE6000H 4U60 delivers four years of 24x7x4 on-site support with defective material retention, giving operations teams a faster path to restoration and tighter control over failed components. This service is designed for organizations that depend on sustained availability and predictable response. Around-the-clock coverage helps align support with production workloads, while on-site delivery reduces the delay of depot-based repair cycles. Defective material retention adds an extra layer of control for environments with security, compliance, or data-handling requirements. For teams managing storage platforms that carry business-critical data, this level of coverage helps reduce operational risk and simplify incident response. It is the kind of service tier that makes sense when the cost of delay is higher than the cost of protection.