Lenovo DCG ThinkSystem Services 2YR Protection PW 24X7 4HR | Enterprise

Maintain service continuity with a Lenovo DCG ThinkSystem protection plan designed for demanding infrastructure teams. This 2-year service combines technical installation support, 24x7 availability, and a 4-hour response target to help reduce the operational impact of hardware failures. The Keep Your Drive component is especially valuable in controlled environments where media handling matters. By retaining failed drives, your team keeps custody of the storage device and can align replacement workflows with internal security and compliance practices. This service is a strong fit when standard warranty coverage is not enough. It adds a more defined support structure around critical systems, helping procurement and operations teams justify the spend through lower downtime risk, faster escalation, and cleaner replacement handling. For organizations that depend on Lenovo ThinkSystem platforms, this plan provides a practical balance of response speed, service duration, and media retention. It is designed to support the systems that carry the highest operational cost when they stop.