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Citrix Appliance Maintenance Gold 3-year extended service plan for depot exchange and advance parts replacement
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Citrix Appliance Maintenance Gold 3-Year Service | Depot Exchange

Lenovo

MPN: 82YN0001US

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Key Features

  • 3-year service duration
  • 24 x 7 support coverage
  • 1 business day advance parts replacement
  • Service depot exchange model
  • Parts replacement included
  • Physical and electronic service sub types
  • Web, email, and phone support access
  • Protect critical appliance uptime with 24x7 support coverage
Maintain service continuity with a 3-year Citrix Appliance Maintenance Gold plan built for environments where downtime is expensive. This depot-based exchange service combines 24x7 support with 1 business day advance parts replacement, helping teams resolve hardware issues quickly and keep production systems moving. For infrastructure teams, the value is in speed and predictability. Parts replacement support reduces the burden on internal staff, while the service depot model provides a controlled path for handling failures without unnecessary delay. The coverage is designed to support physical and electronic service needs, with access to web, email, phone, and knowledge base resources when troubleshooting demands a fast answer. This is the kind of support plan that makes sense when the appliance sits in a critical path and replacement timing matters more than ad hoc repair. It adds a clear service layer around the hardware, helping protect the investment and reduce operational risk over the full term.

Ideal For

  • Supporting production Citrix appliances in always-on environments
  • Maintaining spare-part coverage for distributed infrastructure teams
  • Reducing downtime risk for business-critical appliance deployments
  • Standardizing support for hardware under depot exchange workflows

Why This Product

  • 1Includes 24x7 support instead of limited business-hours coverage
  • 2Adds 1 business day advance parts replacement for faster recovery
  • 3Uses depot exchange handling for controlled service resolution
  • 4Covers both physical and electronic service sub types