Lenovo 5YR 6HR CSR ADD-ON — 5 Years, 6-Hour CSR | Extended Warranty, On-site Service

Preserve uptime for SLA-sensitive workloads by adding a five-year service extension that guarantees a 6-Hour customer-site response. This add-on routes hardware faults to Lenovo-certified technicians with prioritized dispatch, enabling on-site diagnostics, parts replacement, and repair activities that limit business disruption. It supplements existing base coverage to extend protection across the full 5-Year term, delivering predictable service economics and a clearly defined response commitment. Choose this option when short repair windows matter — for edge racks, appliance-class systems, and departments where every hour of downtime has measurable cost. Procurement teams get a single-line purchase to align lifecycle costs; IT operations get a repeatable incident workflow backed by Lenovo field resources.