Lenovo 3YR STANDARD NBD RESP — 3 Year Next‑Business‑Day Onsite Response | Standard, NBD

Balance service cost and operational reliability with Lenovo Standard next‑business‑day (NBD) onsite response for a 36‑month term. This plan offers scheduled, business‑day technician dispatch when hardware incidents occur, delivering predictable arrival windows without the premium of accelerated SLAs. It is intended for assets where uptime is important but immediate remediation is not mandatory — for example, secondary office servers, fixed kiosks, or non‑latency‑sensitive edge devices. Compared to high‑priority Premier offerings, Standard NBD reduces ongoing support spend while keeping a vendor‑backed onsite option. Purchase planning through A5 IT includes eligibility checks, service activation guidance and coordination with procurement for staged rollouts. Confirm site serviceability and any local exclusions before finalizing the order to ensure the NBD objective applies at your locations.