Lenovo 1Y PW 24X7X4+YDYD SR655 SDS W | Support, Enterprise

Maintain service continuity on Lenovo SR655 platforms with a one-year support package built for environments where response time matters. This plan combines 24x7 access, a 4-hour onsite commitment, and Keep Your Drive coverage to help infrastructure teams recover faster while preserving control over failed drives. The difference between standard coverage and this tier is speed and operational certainty. A 4-hour onsite target can materially reduce the time systems remain in a degraded state, which is especially important for workloads tied to revenue, internal operations, or customer-facing services. Keep Your Drive adds a practical advantage for organizations that need to retain storage media for security, compliance, or internal handling procedures. This service is well suited to teams standardizing support across Lenovo server estates or protecting a smaller number of critical systems with tighter service expectations. It is a premium support choice when downtime is expensive and the cost of delayed parts or media handling is higher than the cost of stronger coverage.